Information about our use of cookies

An “Internet Cookie” (a term known as “browser cookie” or “HTTP cookie” or simply “cookie”) is a small file consisting of letters and numbers that will be stored on your computer or mobile terminal or other equipment which can access the Internet.

The cookie is installed by a request issued by a web server to a browser (eg. Internet Explorer, Chrome) and is completely “passive” (does not contain software viruses or spyware and cannot access the information on the hard-disk of the user).

A cookie consists of 2 parts: the name and the cookie content or value. Moreover, the existence of a cookie is determined; technically, only the web server which sent the cookie can access it again when a user returns to the website associated to the respectively web server. uses the following types of cookies:

  • strictly necessary cookiesThese cookies are essential in order to display our site in optimal conditions, with all active functions. These cookies are used for the registration, login and ordering products on our site.
  • cookies used by other softwareOn our site can be retained cookies belonging to other software that we use. For example, in order to measure the traffic on our website, we use Google Analytics which can keep cookies

How can I reject cookies?

The users can configure their browser to reject cookies. Disabling and the refusal to accept cookies may make certain sections / pages visited impassable or difficult to use. More information about cookies can be found on the website or


This cookie refers to any information about your identification data that is provided by you in an e-mail or web form. So, if you request information or send any information to a Live Help session (online assistance) containing personal information, this information will be collected and stored. Information collected in this way is used exclusively to answer your request. The purpose of the cookie is to enable the Live Help system to associate each Live Help session with the previous session so that each operator will be able to assist you without requiring that you repeat any information previously provided. The cookie will not track any of your browsing activity beyond this page. This cookie is set up to expire when you leave the session.


This cookie is used to store user login details (username associated with password). This information is necessary to allow a user to remain on site without the need to submit his user name and password for each page request. Without this cookie, a user cannot access areas of the site that requires authenticated access. This cookie has also the purpose to facilitate a shopping cart, even if you have not yet logged on site or have created an account. If you choose to connect “Keep session” the cookie is persistent, otherwise it is a session cookie, set to expire when leaving the session.


This cookie allows you to identify with the user ID for the billing system. If you choose to connect “Keep session” cookie is persistent, otherwise it is a session cookie, set to expire when leaving the session.


This cookie is used to remember a user’s choice about cookies on This cookie is by default set to arrive on site with the value “True”. If the users choose to delete the nonessential cookies the value of this cookie is updated to a value of “False”. By default it is set to expire after 1 year.


This cookie is used to distinguish unique users by assigning a randomly generated number as a customer identifier. It is included in every page of the site and it is used to calculate our session and campaign data for the site analysis reports. By default it is set to expire after 2 years.


This cookie is associated with Google Analytics Universal and is used for application acceleration rate – limiting data collection sites with heavy traffic. Expires after 10 minutes. The main purpose of this cookie is performance.

Google cookies

Our site uses cookies _ga and _gat provided by Google Analytics to analyze the use of this site. Google Analytics generates statistical and also other information about using the website through cookies, which are stored on users’ computers. General information on our website is used to create reports about the use of the site. Google will store and use this information. Google’s privacy policy is available at: